About Roxy Palace. As I mentioned, Roxy Palace is a long-standing fixture in the online casino world, having launched in 2003. Recently, the ownership of the casino has changed, as the site and its sister sites were sold to the 32Red Group. Roxy Palace Casino has officially shut down worldwide. The popular online casino officially closed its doors yesterday (November 30) after 18 years. The website, which was operated by the Kindred Group, launched back in 2002 and in 2015 was snapped up by 32Red before the company was purchased by the Kindred Group in 2016.
Welcome bonuses Note: as this page relates to a non-recommended casino, the following bonus information could have changed. You are suggested to see the latest approved casinos verified on 03 December 2020. You can claim a 100% bonus up to $/€/£100 on your first deposit at Roxy Palace, if it's within your first three days of joining. For example.
The minimum qualifying deposit for the above bonus is $/€/£10. Download instructions: we do not provide download links to blacklisted casinos. We previously provided links to download Roxy Palace and made it as easy as possible - no thanks to Roxy Palace! Prior to blacklisting, it was possible to download and confirm the Roxy Palace Casino installation and receive via e-mail a change-proof download link for Roxy Palace Casino that leads to the same software download even if it moves or hides (again) in the future. According to Roxy Palace's information, you will need to create an account first (or log in to an existing one) at Roxy Palace's website before you can download the casino software to your computer. However, clicking the 'Premium Casino' link near the bottom of Roxy Palace's website will initiate the direct Roxy Palace download - regardless of your membership level. We strongly recommend against downloading Roxy Palace and urge you to uninstall any downloaded Roxy Palace software already installed on your computer. Roxy Palace Casino information Software: Microgaming Excluded countries: Australia, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Greece, Hong Kong, Hungary, Philippines, Portugal, Romania, Singapore, South Africa, Spain, Sweden, Turkey, USA Licensed in: Gibraltar, United Kingdom Year launched: 2002 Accepted banking methods: Click2Pay, ClickandBuy, Credit/debit card, eCheck, ecoPayz/ecoCard, EntroPay, InstaDebit, Neteller, Paysafecard, POLi, Skrill/Moneybookers, Wire transfer Currencies: AUD$, CA$, EURO€, SEK, UK£, US$ Cashout limits: cashouts are limited to $/€/£4,000 weekly if you withdraw more than x5 your total deposits at Roxy Palace. This is another shambles of a limit placed on cashouts by immoral owners who have no idea what gamblers are looking for and expect from their casino gameplay and ability to get their hands on their own money/winnings. Roxy Palace prefer to hold onto your money for as long as they can for no other reason than greed and the hope you will lose the remainder of your cashout whilst waiting weeks to get hold of a rare big win. Contact details Website: www.roxypalace.com E-mail: support@roxypalace.com Telephone: Australia - 1800 838 074, Canada - 1 855-338 1461, Denmark - 808 88386, Finland - 358 9424 19276, Netherlands - 0800 022 1476, Norway - 0800 19064, Sweden - 020 795 756, UK - 0800 051 8938 (toll free), other countries - 001 770 261 0098 Live chat: available 24/7 via casino website and Roxy Palace download |
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When an online gaming site reaches its 15th birthday, one of two things has happened: they have run an excellent business with a loyal player base, or they have been neglected, and they are just going stale. Roxy Palace Casino is just about to turn 15, and it is my job with this review to find out which reason is more applicable.
I am going to take a long look at this casino and figure out if this is a place that you should consider for your real money gambling needs.
About Roxy Palace
As I mentioned, Roxy Palace is a long-standing fixture in the online casino world, having launched in 2003. Recently, the ownership of the casino has changed, as the site and its sister sites were sold to the 32Red Group. You may recognize that name, 32Red Casino is one of the best-known in the industry, and adding these guys as owners is a very good sign that the Roxy Palace brand is not going to be sitting up on a shelf.
The 32Red ownership change means that the Roxy Palace licensing falls under the UK Gambling Commission. This is even more good news for potential players; the Commission makes its licensees hold the player deposits in a segregated account, meaning you will always know your money is safe with them.
Who Can Play at Roxy Palace Casino?
Whereas many casinos bury their restricted list in the Terms and Conditions pages of their site, Roxy palace makes it very clear up front with its own dedicated page. If you try to create an account from one of the following countries, it will be suspended (and they will ask for proof of residence if you try to get cute, so just keep that in mind):
- Afghanistan
- Algeria
- Angola
- Australia
- Belgium
- Bulgaria
- Czech Republic
- Denmark
- Ecuador
- Egypt
- Eritrea
- Estonia
- Ethiopia
- France and French Territories
- Greece
- Guadeloupe
- Guam
- Guinea-Bissau
- Haiti
- Hong Kong
- Hungary
- Iran
- Iraq
- Jordan
- Kuwait
- Myanmar/Burma
- North Korea
- Pakistan
- Philippines
- Portugal
- Romania
- Singapore
- Somalia
- South Africa
- South Sudan
- Spain
- Sudan
- Syria
- Turkey
- Turkmenistan
- United States of America
- US Minor Outlying Areas
- US Virgin Islands
- Uzbekistan
- Venezuela
- Yemen
Software Suppliers
Roxy Palace is using both Microgaming and Evolution Gaming for their casino offering. This seems to be a popular combination for many sites; Microgaming has award-winning digital games which can either be played via download or through your browser, and Evolution is a Live-Dealer specific company whose games complement a traditional casino very well. Between the two platforms, you are going to have an excellent choice of hundreds of titles featuring some amazing content and graphics.
The Good Stuff
Recent Winners in the Lobby
No, the actual players are not there. However, there is a scrolling banner of usernames of players who have won a decent amount in a particular game. Not only does it feature the screen name and the amount won, but it also lists the game the player was playing; this is a way for you to keep track of games that are hot and seem to be paying out more than others.
Add Your Name to the List By Winning a Huge Progressive
So, you see that list I just mentioned above? Wouldn’t it be amazing to see your name there with a six or seven-figure progressive jackpot win? I thought you might enjoy that visual. Well, the only way to make that dream a reality is by playing one of the great progressive games at Roxy Palace. The Microgaming network has a total of over 2 Million USD in jackpots right now; one spin of the reels could put a lot of that in your pocket.
The Bad Stuff
Casino Lobby Navigation
Maybe it was just my browser acting up, but when I tried to navigate the side tabs in the casino lobby, I found myself getting stuck and when scrolling I just brought up text from the bottom of each webpage. This is particularly poor design, and I hope it is being addressed for all browser casino players.
High Wagering Requirements
After reviewing so many online casinos, I wish there was some industry standard for wagering requirements so my head would stop spinning. Casinos are of course allowed to set whatever terms they like, and at Roxy Palace, they have it set at 25x the Deposit+Bonus. This is on the high side, so don’t expect to be able to clear too much of your bonus with your initial deposits.
Game Selection
Table Games
I am not entirely thrilled with the way these games are categorized in the casino lobby; I think it is safe to say we know that Blackjack is a Table Game so those tables can be put in the same group with the rest of the games we love to play. Regardless, I am happy to report that Roxy Palace offers the full suite of Microgaming Table Games, all of which you will find below:
- 3 Card Poker
- Atlantic City Blackjack
- Atlantic City Gold Blackjack
- Bonus Blackjack
- Classic Blackjack
- Craps
- Crown and Anchor
- Cyberstud Poker
- Double Exposure
- European Blackjack Redeal
- European Gold Blackjack
- Hi-Lo 13 European Blackjack
- Keno
- Pai Gow Poker
- Premier High Streak Blackjack
- Poker Pursuit
- Red Dog
- Roulette
- Sic Bo
- Spanish Blackjack
- Vegas Downtown Blackjack
- Vegas single deck Blackjack
- Vegas Strip Blackjack
Slots
I don’t know anyone who has played the Microgaming slots catalog and has come away saying “man, I wish there were more games to choose from.” This software vendor has partnered with some great brands to bring those to life in the casino lobby, and the gameplay and pay lines that are available will satisfy anyone. Don’t forget all the classic 3 and 5 reel games that were all the rage before video slots were invented.
Here are just some of the games I love to play when I am testing out the slot machines:
- Around The World
- Avalon
- Battlestar Galactica
- BrideZilla
- Bubble Bonanza
- Cashanova
- CashOccino
- Cash Splash – 3 Reel
- Cash Splash – 5 Reel
- Classic 243
- Cool Buck 5 reel
- Cool Wolf
- Cosmic Cat
- Dance of the Masai
- Doctor Love 20-Line
- Dogfather
- Double Magic MegaSpin
- Double O Cash
- Double Wammy
- Watts Up
- Eagle’s Wings
- Electric Diva
- Elementals
- Fantastic 7’s
- Fantastic 7’s MegaSpin
- Fruit Fiesta – 5 Reel
- Fruit Salad
- Fruit Slots
- Fruit Candy
- Game of Thrones
- Game of Thrones 15-Line
- Girls With Guns – Frozen Dawn
- Girls With Guns – Jungle Heat
- Gladiator 50-line
- Golden Goose Winning Wizards
- Jurassic Jackpot Big Reel
- Jurassic Park
- Lion’s Pride
- Lions Share
- Liquid Gold
- Little Chief Big Cash
- Living in Luxury
- Loaded
- Loose Cannon
- Lost Vegas
- Lotsaloot – 3 Reel
- Lotsaloot – 5 Reel
- Lucky Leprechaun
- Lucky Leprechaun’s Loot
- Lucky News Network
- Major Millions
- Major Millions 3 Reel
- Major Millions MegaSpin
- Mardi Gras
- Mardi Gras Fever
- Mark of Medusa
- Max Damage
- Max Damage and the Alien Attack
- Mayan Princess
- Mega Money Multiplier
- Mega Moolah
- Mega Moolah 5 Reel Drive
- Mega Moolah Isis
- Mega Moolah Summertime
- Mermaids Millions
- Mermaids Millions Multi-Player
- Mocha Orange
- Rhyming Reels – Georgie Porgie
- Rhyming Reels – Hearts & Tarts
- Rhyming Reels – Jack & Jill
- Sahara’s Secret
- Samurai 7’s
- Sonic Boom
- Sugar Mama
- Sugar Parade
- Sultans Sevens
- Summer Holiday
- Summertime
- SunQuest
- Tarzan
- Terminator 2
- The Adventures of Galactic Gopher
- The Argyle Open
- The Dark Knight
- The Dark Knight Rises
- The Finer Reels of Life
- Tomb Raider
- Tomb Raider – Secret of the Sword
- Totem Treasure
- Treasure Nile
- Treasure Palace
- Triangulation
- Tribal Treasure
- Wheel of Wealth Special Edition
- Wheel of Wealth Special Edition Multiplayer
- White Buffalo
Live Dealer Games
There are some days when I wish I had the time just to sit and play Evolution’s Blackjack for hours. Ok, seeing that this is supposed to be an honest review, I will come clean: I have done that before. I once found myself at the Live Blackjack table for 5 hours, watching as the dealer had to turn over those comically large cards.
If you want to get a sense of why I love these games so much, check out the options for you in the Live Casino section of the lobby:
- Caribbean Stud Poker
- Dream Catcher
- Blackjack
- Roulette
- Casino Hold’em
Video Poker
I like having as many options as possible in the Video Poker section of a casino; checking out the different paytables has become a hobby of mine (yes, I am aware I should get out more). Roxy Palace claims to have 46 different Video Poker games for you to play; while that might be the case, they are all derivatives of the games outlined below:
- All Aces
- Jacks or Better
- All American
- Aces & Faces
- Double Bonus
- Bonus Deuces Wild
- Tens or Better
- Aces & Eights
- Deuces & Joker
- Double Double Bonus
- Joker Poker (kings or better)
- Bonus Poker Deluxe
- Double Joker
- Deuces Wild
- Louisiana Double
Promotions
At first glance, I like seeing multiple promotions on their website. A lot of casinos hide these in the lobby to force you to create an account and login; I prefer being able to see the promotion in an uncluttered format. Let’s look at a couple of them here:
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Welcome Bonus
The Welcome Bonus is straightforward and to the point: it is a match bonus split over your first two deposits. On your first deposit, you will receive a 100% Match Bonus to a maximum of $150. Following that, you can make another deposit and receive a 50% Bonus to a maximum of $200. If I do the math correctly, that means to maximize this bonus you will need to deposit $550, which isn’t all that bad compared to other casinos I have reviewed. The wagering requirement is a bit high as I mentioned earlier, but if you are going to sign up for this bonus, you should still try to get the maximum with each deposit.
$2,500 Slots Battle
I love this promotion! The premise is simple: pitting six modern slots titles against six classic games in a battle for the ages. Here’s how you can win your share of the $2,500:
Each day of this promo, players can choose to back either a new slot or a classic. The more you wager, the higher you’ll climb up the leaderboard. The team with the most combined wagering will share £1,500 in casino bonuses, the runner-up team will share £1,000 in casino bonuses.
Team New – Jurassic World™, Oink Country Love, Beautiful Bones, Goldwyn’s Fairies, Castle Builder II and/or Win Sum Dim Sum.
Team Classic – Bar Bar Black Sheep – 5 Reel, Bridesmaids, Lucky Leprechaun, Break Da Bank Again, Avalon and/or Cashapillar.
New vs. Classic Games Battle
Roxy Palace
- Opt in to New or Classic slots
- Play any of the selected games for your team and climb up the leaderboard
- The team with the highest gameplay will be considered as winning team and awarded with a share of £1,500 in casino bonuses
- The runner-up team still gets to share £1,000 in casino bonuses
Roxy Rewards
One way the casino tries to make you a loyal player is to offer you a small freebie every day. All you have to do is head to the Your Offers section of the lobby each day and opt-in for your daily bonus. These range from Free Chips to Free Spins to extra bonuses, and are worth checking out even if you choose not to play that day.
Banking
The backing of 32Red means that Roxy palace has an excellent array of payment methods available for you in its cashier section. I always tend to select e-wallet solutions if they are available; they pay out with the least amount of wait time, and that is important to me.
Deposit Options
- Bank Wire
- ClickandBuy
- EcoPayz
- Entropay
- instaDebit
- Maestro
- MasterCard
- Neteller
- Paysafecard
- POLi
- Skrill
- Ukash
- Visa
- Visa Debit
- Visa Electron
Withdrawal Options
- Check
- MasterCard
- Neteller
- PayPal
- Visa Electron
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- Visa
- Bank transfer
Comp Program
The Roxy Palace Players Club is their Comp Program. It is also somewhat of a VIP program, in that there are many tiers to it that offer you better rewards as you improve your status. Let’s have a look at the baseline of the program: Players Club Points. These points are awarded by playing real money games and accumulate in your account balance. They can be converted at a rate of $1 for every 1,000 points; you should be doing this regularly to ensure your points don’t expire and disappear from your account.
There are five tiers to the program; four are attainable through play, and the highest level is by invitation only. Here is what each level receives in return for their loyal play:
Overall, I am happy with this program, especially because it gives a clear picture of how you enter each status level and also how you maintain that position within the casino.
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VIP Program
The Roxy Palace VIP Program does not have many details about it on the website; it appears to be a totally separate program to the Players Club tiers that are outlined above. I am sure that the two are intertwined somehow, at the very least for qualification purposes.
What I don’t like about this setup is that you have to send an email to the VIP department to ask about applying to become a VIP. I don’t like to feel like I am begging anyone for anything; there is no reason the casino can’t just reach out to players who they feel have qualified and then register them for the program.
Customer Service
The site features a detailed FAQ section covering many of the concerns players will have – banking, account creation, etc. I appreciate when a casino takes the time to create these pages; it takes a little time but reduces their support needs, and that allows them to focus on players who are having more significant problems.
If you fall into that category, then you can contact the casino quickly via email, Live Chat or by telephone (toll-free from the UK).
Would I Play at Roxy Palace?
I love the classic online casinos; companies that have been around since I first got into the industry in the early 2000s. These are the names that I remember having to learn early on when there wasn’t every copycat version of them also available.
Roxy Palace is one of the first Microgaming casinos I ever tried in 2005, and since then they have done a great job modernizing their site and their games. The addition of the Live Dealer games from Evolution rounds out the casino offering. They have a detailed comp program, and I am happy with their promotions. Most importantly, their sale to 32Red means that the casino is safer for players than it has ever been.
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I am happy to recommend this granddaddy of the casino industry to anyone looking to make a deposit and play.
This review was made by: LegitGamblingSites.com Rating: 4.4 out of 5